Can I replace one or more sections of my garage door or do I need to replace the entire door?

Yes, replacing a section of your garage door is possible. However, depending on the reason why you want to replace a section can determine if it is more economical to replace the entire door.

  • If you need to replace a section because the garage door is damaged, a good rule of thumb is that if you need to replace more than one (1) section, it is more economical to replace the entire door. 
  • If you wish to replace the top section of your garage door with a window section, you can possibly save money by having a new window section installed in your existing garage door as opposed to replacing the entire door.
  • However, remember that depending on the age of your garage door, matching sections may be discontinued by the manufacturer and no longer available. In this case, your only option would be to replace the entire door.​​

What are your office hours?

Our office hours are 7:30am - 4:30pm, Monday through Friday.

Do you provide emergency service?

Yes, we provide 24 hour emergency service for commercial customers and up to 10pm for residential customers.

To request emergency service, call our office at 513-447-6736 (OPEN) or 859-479-3667 (DOOR). If you call after hours, our answering service will assist you and forward your information to a service technician. The service technician will then contact you to discuss your request and make arrangements to schedule the emergency service.

What is your service area?

Garage Doors of Cincinnati services approximately a 40 mile radius around downtown Cincinnati including Northern Kentucky and Dearborn County, Indiana.

How often do you recommend for a garage door to be serviced by a professional garage door technician?

As a member of the International Door Association, we recommend for a garage door system (including the automatic garage door opener) to be professionally serviced annually. To assist our residential customers, we provide a planned maintenance program at a discounted service rate. We recommend for our commercial customers to take advantage of our Planned Maintenance Agreements that provide discounted service rates and priority scheduling.

What can I do myself  to maintain and take care of my garage door?

  • Perform monthly visual inspections of the garage door springs, cables, rollers and pulleys
  • Perform monthly door balance tests
    • Disconnect the garage door opener from the garage door so that you can operate the door manually. You should be able to lift the door easily. The door should open and close smoothly and stay fully open.
  • Perform monthly reversing tests
    • With the garage door fully open, lay a 2x4 in the center of the garage door opening, where the door would touch the floor. Push the garage door opener remote control to close the door. When the door closes and hits the 2x4, the door should automatically reverse.
  • Perform monthly photocell tests  
    • With the garage door fully open, push the garage door opener remote control. Wave a long object such as a broomstick in front of one of the door’s photocells. The garage door should reverse.
  • Perform monthly force setting tests
    • With the garage door fully open, push the garage door opener remote control. As the garage door closes, hold your hands out under the door so that the door comes down and hits your hands. Try to stop the door from coming down. If the garage door doesn’t easily reverse with the resistance you apply, pull your hands away immediately. If the door doesn’t easily reverse, contact a professional garage door technician to service the door.
  • Lubricate the garage door semi-annually
    • Apply a small amount of garage door lubricant to the garage door hinges, rollers and pulleys.
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